Welcome to The Bias Collective! By visiting our shop or making a purchase, you agree to the following terms and conditions. These policies are here to keep things clear, fair, and enjoyable for everyone.
1. Shop Information
The Bias Collective offers handmade and curated accessories inspired by color aesthetics and fandom culture. Each item is prepared with care, and slight variations may occur since many pieces are assembled by hand.
2. Orders
When placing an order, please make sure all information (including your shipping address and item selections) is correct before completing checkout.
Once an order is placed, we may not be able to make changes or cancellations if it has already begun processing.
3. Product Availability
Some items may be available in limited quantities. If an item sells out or becomes unavailable after purchase, you will be contacted and offered either a replacement, store credit, or a refund.
4. Shipping
Orders are currently shipped within the United States.
Processing times may vary depending on order volume, preorders, or custom items. Estimated shipping timelines will always be listed on the product page whenever possible.
Once a package has been shipped, The Bias Collective is not responsible for postal delays, lost packages, or delivery issues caused by the carrier.
5. Returns & Refunds
Please review our Return & Refund Policy for full details.
In general:
- Returns may be accepted for eligible items within the stated return window.
- Custom orders and personalized items are typically non-refundable.
- Items must be returned unused and in original condition.
6. Custom Orders
Custom orders are created specifically for you based on the details provided during purchase. Because of this, custom items are usually final sale unless there is a mistake on our end.
Please double-check your selections before submitting a custom order request.
7. Product Care
To keep your accessories looking their best, please handle them gently and avoid exposure to water, perfumes, or harsh chemicals.
The Bias Collective cannot guarantee the longevity of items that are not cared for properly.
8. Intellectual Property
All product designs, photos, branding, and content on the The Bias Collective website belong to The Bias Collective and may not be copied, reproduced, or used without permission.
9. Policy Updates
These terms may occasionally be updated to reflect changes in our shop. Any updates will be posted on this page.
10. Contact
If you have any questions about these terms or your order, feel free to reach out. We're always happy to help.
Thank you for supporting The Bias Collective.